Privacy policy

Overview
This privacy policy explains how Edward Jack Humphrey (‘Edward’, ‘the artist’) collects, uses, and protects your personal information when you visit edwardjackhumphrey.com (‘the Site’) or buy an artwork. Edward is committed to handling your information in line with the Australian Privacy Principles. If you have any questions, please contact info@edwardjackhumphrey.com.

Last updated: 20/10/2026

Information Collected
Edward collects personal information that can identify you, such as your name, email address, delivery and billing address, phone number, and order details. This information is collected:

  • Directly from you, when you make a purchase, subscribe to emails, or contact Edward.
  • Automatically as you use the Site, through cookies and similar technologies. This may include your IP address, browser type, device type, and pages viewed.

Payment card details are processed securely by your payment provider and are not stored by Edward.

How Your Information Is Used
Your information is used to:

  • Operate and maintain the Site.
  • Process payments and deliver your orders.
  • Respond to your enquiries and provide customer service.
  • Improve the Site and understand how it is used.
  • Send you updates and marketing emails, where you have agreed to receive them. You can unsubscribe at any time using the link in each email.

Sharing Your Information
Your information may be shared with:

  • Service providers who help run the Site and fulfil orders, including Shopify (website and checkout), payment processors (e.g. Shopify Payments, PayPal), Google (analytics and product listings), and shipping carriers.
  • A new owner, if the business is ever sold or transferred.
  • Authorities or other parties where required by law, or where necessary to investigate fraud or protect the safety of any person.

Edward does not sell your personal information.

Overseas Storage
Some of these providers store or process information outside Australia, including in the United States and other countries. By using the Site, you understand your information may be handled overseas by these providers.

Data Security
Edward takes reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. No method of transmission over the internet or electronic storage is completely secure, so absolute security cannot be guaranteed.

Retention
Order and customer records are kept for as long as needed to provide your purchase and meet legal and tax obligations, then deleted or de-identified.

Cookies
The Site uses cookies and similar technologies to remember your cart, analyse traffic, and improve your experience. You can turn cookies off in your browser settings, though some parts of the Site may not work properly.

Access, Correction, and Complaints
You can ask to access or correct the personal information held about you by emailing info@edwardjackhumphrey.com. If you have a privacy complaint, please email the same address and it will be responded to promptly. If you are not satisfied with the response, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Changes to This Policy
This policy may be updated from time to time. The latest version will always be posted on this page, with the date above updated.